Meet the experts who drive results for our nonprofit clients
Owner & Lead Consultant
Jack Padovano serves as lead consultant for IPM Advancement. In this role, he works with nonprofit clients to create strategic, multi-channel donor and member engagement plans. As a direct response professional with nearly 30 years in leadership and management positions, Jack focuses on the intersection of direct mail, telemarketing and online fundraising. He has conceptualized and executed mail, phone and web programs for nonprofit organizations, national political candidates, and advocacy campaigns. Jack began his career in direct marketing with ad agency Dancer Fitzgerald Sample (now Saatchi & Saatchi). He later served as marketing director, and then president, at Wolferman’s.
VP & Creative Director
As co-founder of IPM Advancement and our vice president & creative director, Russ Phaneuf serves as lead creative, fundraising strategist, program analyst, and award-winning copywriter & editor. His experience includes key roles in higher education development, with positions at the University of Hartford, Northern Arizona University, and Thunderbird School of Global Management. He has been a finalist for the Council for Advancement and Support of Education (CASE) “Rising Star” award, and in 2013 he earned an AMA Spectrum Award recognizing outstanding collateral. Russ has presented on strategic communications and constituent engagement for CASE, the Association of Fundraising Professionals, and the National League of Cities.
Director of Client Services
As director of client services, Samantha Timlick provides subject matter expertise that covers all aspects of client and project management including direct mail, telemarketing, and Internet outreach. Since 2007 she has managed renewal, appeal, and acquisition programs encompassing more than 200 million total recipients — focusing on highly segmented direct mail microtargeting, personalized inbound and outbound telemarketing, and integrated e-campaigns. As our unofficial “team taskmaster,” Samantha not only manages all client and project schedules, but also works to ensure projects stay on time and on task.
Director of Client Services
Diana Gardner has more than 15 years of strategic marketing and fundraising experience. She has successfully led fundraising, grassroots, and marketing campaigns for U.S. presidential, senatorial, congressional, and gubernatorial candidates, 501(c)(3) and 501(c)(4) organizations, trade associations, and government agencies. Diana has also advised national grassroots organizations on developing multimillion-dollar marketing initiatives across a broad range of direct response, digital, and traditional communications. With an expertise in relationship development and process management, Diana helps IPM Advancement clients elevate their presence and achieve their objectives by developing multi-channel, integrated fundraising and marketing strategies.
Joseph “Joe” Kubalek
Joe Kubalek’s background in project management provides expertise for interfacing and coordinating with IPM Advancement clients to implement a variety of direct mail fundraising and telemarketing projects. Responsible for all aspects of telemarketing programs from set up to return files, Joe’s focus is on meeting deadlines, program accuracy, and real-time daily monitoring and review of client programs. With an eye towards advancements in technology in the ever-changing telemarketing industry, Joe assists in the development and implementation of new phone and mobile services. As manager of IPM’s onsite production facility, he also produces smaller, specialized, high-touch direct mail projects on behalf of clients.
Assistant Director of Client Services
As assistant director of client services for IPM Advancement, Andrew ensures that campaigns flow seamlessly from inception to completion. His background in public affairs and campaigns brings a unique, experienced perspective to IPM’s portfolio of nonprofit clients. Andrew looks to blur the lines of development, activism and advocacy in order to not only increase giving but to also help clients fully engage their target audiences.
Rich Frazier, CFRE
Rich Frazier is a Certified Fundraising Executive, a BoardSource Certified Governance Trainer, a Faculty Associate with Arizona State University’s Lodestar Center for Philanthropy and Nonprofit Innovation and a Technical Assistance Program Facilitator with the St. Luke’s Health Initiative in Phoenix, Arizona. He has worked in the nonprofit sector for more than 25 years. Rich has served as a fundraiser and senior executive in numerous influential organizations in the arts, higher education and healthcare. His development experience includes the Walton Arts Center (Arkansas), Arizona State University and Catholic Healthcare West (now Dignity Health). In his role as senior consultant with IPM Advancement, Rich offers extensive understanding and knowledge in major gifts program management, fund development, strategic planning and board of director’s development.
Information Technology Director
Todd Thisby has worked in the computer and telecommunication field for more than 20 years. He has held several leadership positions including network/system administrator, information systems manager, and technology consultant. Todd brings a depth of experience, technical skill, and management capabilities to IPM Advancement, where he supports IT administration and management operations as well as data analysis for client programs. He uses his knowledge of database management, analysis, and applications to analyze client files and ensure the highest quality output, resulting in higher ROI for clients’ targeted and strategic direct mail, email, and telemarketing projects.
Digital Strategy & Marketing
John is the digital strategy and marketing expert for IPM Advancement. He is a career educator with a master’s degree in Online Education, offering deep expertise in website design, social media management, digital campaigns, and targeted advertising. John is certified in Online Professional Development training and support with the Education Development Center (EDC), a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. He has successfully implemented multiple global Professional Learning Communities’ over the past decade. His experience in education, online learning, journey mapping, and user experience (UX) strategy contribute to high-level course builds and support.
Daniel “Dan” Sirak
Visual Design Artist
Dan Sirak is a graphic and web designer with more than 25 years of experience, specializing in visual identity design, direct mail, print collateral, custom web sites, and CSS/HTML programming. He has worked with agency clients including Cold Stone Creamery, China Mist Tea, and Banner Health. As an expert visual design artist for direct response communications, Dan provides IPM Advancement with a sharp eye for aligning visual communications with nonprofit fundraising strategy.
Chief Financial Officer
Laurie Pieper provides the backbone to IPM Advancement’s financial management, leveraging 25 years of leadership, accounting and financial consulting experience. Her expertise in budgeting and finance has been instrumental in improving our client’s return on investment. Laurie got her start in the nonprofit world doing accounting and budgeting for the State of Minnesota’s Department of Human Services. After a move to Arizona, she became controller for a top-tier public affairs management company and then became chief financial officer for a major Arizona consulting firm where she fulfilled accounting and senior level management functions.
Kelly Burkhardt has worked with staff, clients, and vendors since IPM Advancement launched in order to coordinate the necessary resources for projects to be delivered cost-effectively and on time. Whether making sure postage is ready, adequate materials are in place, or additional in-house staff need to be scheduled to meet project needs, Kelly’s career experience in hospitality is crucial to IPM. She is also responsible for our daily accounting and general office management and has more than 20 years of experience in the field. In her accounting role, Kelly oversees client billing, vendor payments, project profit and loss analyses, and human resources.
integrated fundraising solutions for nonprofits
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